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Course # AA1541
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Proactively Dealing with Difficult Conversations: Bringing Out the Best in People at Their Worst
This course will help administrators improve their communication skills during difficult conversations with staff and parents. Participants will learn the strengths and weaknesses of four basic behavior styles and strategies for bringing out the BEST in people at their WORST. Upon completion of the course, participants will be able to develop a proactive training plan to help staff understand the impact of behavioral styles on managing difficult personalities in difficult situations and an on-going support system for staff.
Category:
Administrators' Academy
Intended Audience:
Administrator, Assistant Principal, Assistant Superintendent, Principal, Superintendent, All Educators
Credit:
Administrators' Academy
IEIN Required:
No
Cancellation Policy:
Course registration may not be cancelled by the registered student within five days of the start of class.
Course Sessions
Session Number
Instructor
Location
Meeting Information
In-County Fee
Out-Of-County Fee
Status
Register
017
Susan Baker
Online/Virtual
06/06/2024 from 8:00 AM to 3:00 PM
200.00
200.00
Open
Details
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